Frequently Asked Questions
For employees looking for help getting set up or unlocking their salary.
- What is my assignment number? (NHS Employee)
- How does Anytime pay work?
- What is my employee number?
- What is Earnd?
- How do I sign-up?
- How does Earnd work?
- How do I make a withdrawal?
- How long does it take for a withdrawal to reach my account?
- How is my available balance calculated?
- When does my balance update?
- How does Earnd get repaid?
- Why can’t I get my full pay cheque through Earnd?
- Is my data safe with Earnd?
- How will Earnd deductions appear on my payslip?
- What if my available balance is different to what I should expect?
- Why can't I find my employer?
- What to do if your bank requests an Earnd Statement when applying for a loan?
- Is Earnd a loan?
- How does Earnd affect my income?
- How does Earnd affect my tax?
- Will using Earnd affect my credit rating?
- Can I track my income?
- How do I manage my withdrawal limit?
- What is Learn?
- The app says I’m in the Close period. What does that mean?